Vice President Operations job private Mexico resort

VP Operations job luxury private residential resort Mexico

  • salary is lucrative
  • must speak fluent Spanish
  • suitable for luxury Resort General Manager
  • MUST have experience at operation with $3 million+ annual budget
  • Homeowner Association (HOA) management experience is a plus
  • $300 million private resort complex away from large Mexico tourist areas
  • American owned 

High end residential resort. The Vice President Operations of Resort Services oversees homeowner transportation, concierge activities, butler/chef services, housekeeping, maintenance, security, HOA services, spa services, storm preparation, event coordination,  usage/rental program, any/all specialty services, in Mexico.  

BE SURE TO READ THE JOB DESCRIPTION BELOW BEFORE APPLYING

TO APPLY eMail Resume to Modris Reinbergs modris@gmail.com

For more Vice President Operations jobs check our website http://hospitalityexecutive.com

For more Vice President Operations jobs join our groups: Luxury Hotel USA and Canada Hospitality Network group on LinkedIN and Caribbean Hotel and Hospitality Management jobs

Join us on Google+ Plus

Follow US on Twitter to be notified each time there is a new job

Join us on FACEBOOK

Essential Duties of Vice President Operations job:

  • Successfully communicate and establish effective relationships with all partners, executives, clients, and staff.
  • Strive to exceed the expectations of homeowners and clients while acting within the business and financial parameters of Facility.  Responsible for daily interaction with the client and client’s customers and/or employees.  Ensure that all efforts are focused upon exceeding each and every client’s expectations.
  • Assure that policies, guidelines and operating procedures are complied with and consistently implemented.
  • Be knowledgeable with industry trends.
  • Maintain personal contact with owners, clients of resort to ensure satisfaction.
  • Monitor and maintain procedures for safety of clients, homeowners, vendors, and employees.
  • Oversee all resort programs and activities. Ensure consistent high standards of customer service across Facility and  Home Owners Asspciation (HOA).  Establish and enforce resort policies, rules and regulations as it pertains to Facility and HOA.
  • Responsible for managing the daily operation of the resort while maintaining established costs and quality standards.
  • Responsible for all HOA communications and relations with HOA designated representative and board.  Confer with HOA, organization officials and staff members to discuss issues, coordinate activities and resolve problems.
  • Observe homeowner reactions and confer frequently with staff to determine homeowner/client satisfaction.
  • Build dynamic teams; create an environment in which team members want to do their best.
  • Hire the best people, review performance, deal with difficult situations, and treat team members fairly and consistently.
  • Hold daily and weekly staff update meetings.
  • Exhibit leadership in client, homeowner and public relations to maximize opportunities.
  • Evaluate expenses, contracts, and processes to find efficiencies, introduce best practices and reduce costs to achieve budget.
  • Review financials with direct reports and ensure understanding by appropriate individuals.
  • Develop and implement employee training programs.
  • Interact between Del Mar and Palmilla Hotel regarding use of hotel amenities, charge privileges and other areas of common interest.
  • Prepare and present reports concerning activities, expenses, budgets, government statues and rulings, and other items affecting businesses or program services.
  • Ensure all communication standards are being met and all association administration and fiduciary duties are being carried out.
  • Create, implement, report, analyze, and obtain approval for the operation’s business plan, budget and all other resort related financial duties.
  • Establish departmental responsibilities and coordinate functions among departments and sites.
  • Direct the organization’s financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Manage and achieve all areas of the budgets by implementing proper controls.
  • Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit for the property.
  • Analyze operations to evaluate performance of the resort and its staff members and to determine areas of potential cost reduction and process improvements.
  • Direct, plan, and implement policies, objectives, and activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, and to increase productivity.
  • Essential Duties:

    • Successfully communicate and establish effective relationships with all partners, executives, clients, and staff.
    • Strive to exceed the expectations of homeowners and clients while acting within the business and financial parameters of Facility.  Responsible for daily interaction with the client and client’s customers and/or employees.  Ensure that all efforts are focused upon exceeding each and every client’s expectations.
    • Assure that policies, guidelines and operating procedures are complied with and consistently implemented.
    • Be knowledgeable with industry trends.
    • Maintain personal contact with owners, clients of resort to ensure satisfaction.
    • Monitor and maintain procedures for safety of clients, homeowners, vendors, and employees.
    • Oversee all resort programs and activities. Ensure consistent high standards of customer service across DMM and HOA.  Establish and enforce resort policies, rules and regulations as it pertains to DMM and HOA.
    • Responsible for managing the daily operation of the resort while maintaining established costs and quality standards.
    • Responsible for all HOA communications and relations with HOA designated representative and board.  Confer with HOA, organization officials and staff members to discuss issues, coordinate activities and resolve problems.
    • Observe homeowner reactions and confer frequently with staff to determine homeowner/client satisfaction.
    • Build dynamic teams; create an environment in which team members want to do their best.
    • Hire the best people, review performance, deal with difficult situations, and treat team members fairly and consistently.
    • Hold daily and weekly staff update meetings.
    • Exhibit leadership in client, homeowner and public relations to maximize opportunities.
    • Evaluate expenses, contracts, and processes to find efficiencies, introduce best practices and reduce costs to achieve budget.
    • Review financials with direct reports and ensure understanding by appropriate individuals.
    • Develop and implement employee training programs.
    • Interact between residential villas and our Hotel regarding use of hotel amenities, charge privileges and other areas of common interest.
    • Prepare and present reports concerning activities, expenses, budgets, government statues and rulings, and other items affecting businesses or program services.
    • Ensure all communication standards are being met and all association administration and fiduciary duties are being carried out.
    • Create, implement, report, analyze, and obtain approval for the operation’s business plan, budget and all other resort related financial duties.
    • Establish departmental responsibilities and coordinate functions among departments and sites.
    • Direct the organization’s financial and budget activities to fund operations, maximize investments, and increase efficiency.
    • Manage and achieve all areas of the budgets by implementing proper controls.
    • Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit for the property.
    • Analyze operations to evaluate performance of the resort and its staff members and to determine areas of potential cost reduction and process improvements.
    • Direct, plan, and implement policies, objectives, and activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, and to increase productivity.
    • Negotiate and review contracts and agreements with vendors, suppliers and subcontractors.
    • Lead managers and supervisors.
    • Develop and implement quality control programs.
    • Proactively develop implement and obtain appropriate approval for capital improvements for Facility and HOA.
    • Coach and counsel employees to reflect corporate service and values.
    • Able to work flexible schedule including nights, weekends and holidays.
    • May perform other duties as required 

    ·        Vice President Operations Job Requirements:

    • Bachelor’s degree from an accredited university (Business Administration, Hospitality Management or related major), required.
    • 8+ years extensive experience in resort management; this particular project requires extensive knowledge of maintenance, housekeeping and service processes as well as resort recreational expertise.  At least 2+ years as a General Manager at a 5 star hotel or resort. Knowledge of all facets of the daily operations of resort management and problem resolution.
    • Experience working with a Property Management computer System.
    • Jonas experience a plus. Experience operating computer systems for hotel and property operations, logistics, finance and inventory.
    • Detail oriented with strong analytical and problem solving skills, strong ability to think strategically and analyze information timely and accurately.  Strong interpersonal and communication skills to deal effectively with all levels of the organization.  Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.  Knowledge of total revenue management concepts, processes and strategies.  Knowledge of Mexico laws, legal codes, government regulations, rules that apply to job.
    • Fluent in speaking and writing Spanish.
    • Proven success managing budgets in excess of $3 million and reporting to HOAs is a plus.

    ·        Skilled in directing human resources activities including labor relations and staffing requirements.

    ·     Key Competencies:

    • Expertise in Excel, Microsoft Word and Outlook.
    • Solid understanding of financial concepts.
    • Excellent analytical, quantitative and problem solving skills.
    • Exceptional written and verbal communication skills, both in English and Spanish.
    • Strong interpersonal skills.

    end of Vice President Operations job private resort Mexico.

    ·       


     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

 

Related posts:

Leave a Reply